Service business owners often struggle with time-consuming administrative tasks that hinder growth. AI-powered solutions can improve customer satisfaction, and prepare a ...

The most powerful applications are often the ones employees barely notice—until the savings show up on the bottom line.

BLOOMFIELD, Mich. — Hollywood Super Markets here has replaced its legacy back-end system with the Retail Boss Host system from BRdata, Melville, N.Y., tying the operation’s seven stores to a ...

Agents are working harder than ever but legacy systems work against them. The industry has moved toward digital transformation for years, yet many agencies still piece together daily operations with ...

Patches and updates won’t cut it in an increasingly competitive payments industry. Time to install modern computing power. While some financial institutions try to hang on to their legacy systems, the ...

Whether you are franchising a restaurant, gym, or other service business, it’s essential to keep your back-office records organized and maintain effective accounting processes — physically and ...

An AI agent is a piece of software designed to automate work that would have normally been done by a subject-expert human. Nowhere are these AI agents more applicable than in the back office, a domain ...

What are the current specific operational challenges facing the back office? Vijay Mayadas: A complex technology footprint is the number one challenge, particularly for larger investment banks that ...

The government intends to save £1.8bn over the next 15 years by deploying its shared services strategy, meaning back-office systems in Whitehall will be shared and modernised. Its original shared ...

3M Public Safety released its Back Office Portal (PORTAL), an intuitive, web-enabled application that allows users to remotely access their entire pool of captured license plate data wherever internet ...