More and more people are turning to ChatGPT or other AI chatbots for advice and emotional support, and it’s easy to see why. Unlike a friend or a therapist, a chatbot is always available, listens to ...

Some people who say AI chatbots upended their lives and the lives of their loved ones, are now turning to each other for support. Around the world, people are talking to AI chatbots, and these chats ...

Anish Mehta, a computer science engineer, grew up in a culture that he said did not address mental health concerns even when he knew he could have benefitted from therapy. So when he was searching for ...

Jaime Banks studies the growing relationships between humans and chatbots ...

Borisuth is a global medicine scholar and medical student at the University of Illinois at Chicago and a research fellow at Brainstorm: The Stanford Lab for Mental Health Innovation. Vasan is a ...

A RAND Corporation study found AI chatbots avoid answering high-risk suicide queries but respond inconsistently to lower-risk questions. The research, published in Psychiatric Services, highlights ...

I was recently interviewed for an article on the emotional connection that people can develop with artificial intelligence (AI) chatbots. 1 Here's an edited summary of the exchange. As a psychiatrist, ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...