Creating a crisis communications playbook is not a one-time project. It’s a living document that should be refined on an ongoing basis—ideally after every issue. Because no matter how well you manage ...

For years, I’ve been intimately involved in the process of training Olympic-level athletes for the U.S. Olympic Sailing Program, both as an athlete myself and eventually as Chairman and Team Leader ...

The Department of Homeland Security(DHS) released scorecard assessments of interoperable communications capabilities in 75 urban and metropolitan areas nationwide. Interoperable communications involve ...

When a wildfire, pandemic, or other crises strike, good communication can mean the difference between order and chaos – and in some cases life and death. A new tool developed by Sacramento State ...

Successful communication requires a strong foundation in language. While speech intelligibility can impact a listener’s understanding of a spoken message, language deficits can have the same impact ...

What are records? Since 2014, The Marshall Project has been curating some of the best criminal justice reporting from around the web. In these records you will find the most recent and the most ...