Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media support. As of October 1, customers who send a ...
A limited number of Apple support staff are reportedly using an internal AI tool to help answer customer questions. The tool is reportedly known as Apple Ask. The ChatGPT-style tool lets advisors ...
Just because my Intel-based MacBook won’t get the latest version of macOS after Tahoe doesn't mean it's time to retire it. These machines still have plenty of life left in them, especially with a ...
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