A Washington woman accuses the Department of Licensing of a security flaw that led to years of identity theft issues. A tort claim has been filed against the DOL.
Ard says many of his clients, and likely many Washingtonians, didn’t know their identity was compromised until something ...
A local attorney is suing the Washington State Department of Licensing, alleging the agency left a "backdoor" open for hackers to steal the personal information of millions of residents for more than ...
Attorney reveals that the DOL knew about a massive data breach for six years, affecting Washington driver's license holders.
The claim alleges DOL knew of a security flaw for years, didn’t fix it, and didn’t notify people as required by law.
A former Washingtonian filed a tort claim against the State Department of Licensing, saying her identity was stolen due to a ...
Last summer, Maya Edwards and her husband called the Washington State Department of Licensing hoping to speak with someone in Spanish. They got someone speaking English with a Spanish accent instead.
A Kitsap County woman posted a viral video of herself to TikTok contacting the department’s self-service menu.
Callers to Washington state’s driver’s license agency who select automated service in Spanish have instead been hearing an AI voice speaking English with a strong Spanish accent.
Your estimated wait time is less than TRES minutes.' Listen to WA State DOL's hilarious fail in Spanglish on the customer service line.
SEATTLE — The Washington State Department of Licensing (DOL) is facing scrutiny after a KING 5 investigation revealed it has been sharing private driver's license information with federal immigration ...
It looks like a user error with the Amazon Polly text-to-speech system is to blame.