The Australian Communications and Media Authority (ACMA) has issued a direction to iiNet to undergo an independent audit after it left a customer's legacy ADSL service service switched off for the ...

Fast-growing telco iiNet has picked up its first international award for excellence in customer service. iiNet has received the International Service Excellence Award for Best Large Business by the ...

iiNet has spent less than a month under new owners TPG, but there are signs of change beyond the nixing of Fetch TV. As high profile execs depart, TPG says call centre staff will stay but other roles ...

The Australian competition watchdog has warned that TPG's proposed acquisition of rival ISP iiNet could lead to higher prices, less competition and a sliding standard of customer service. Claire ...