Brokers — do this BEFORE you book a load with any carrier 🚨 One bad carrier can ruin your week: late pickup, no-show, cargo claim… and you’re the one explaining it to the shipper. Before you send the rate confirmation, do these 5 quick checks ✅ \t1.\tVerify insurance is active (don’t trust screenshots) \t2.\tCheck DOT/authority status — make sure it’s ACTIVE \t3.\tReview safety scores recent inspections \t4.\tConfirm the carrier’s real location matches the pickup area \t5.\tWatch for double-bro
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Are you relying on COIs and assuming you’re covered, or could one denied cargo claim put your brokerage at serious risk? Today, William (Billy) Worthington from Falvey Insurance Group explains why certificates of insurance can be misleading, how hidden exclusions and sublimits create massive exposure for freight brokers, and why understanding the actual insurance policy matters! We talk through the complex risk profile brokers carry when managing multiple carriers under one policy, why broker ca
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Behind the scenes of receiving pallets off a freight truck, because this part of manufacturing matters more than people realize. One of the biggest things I always stress is taking a few minutes to walk around the pallet before the driver leaves. Look for crushed boxes, broken wrap, leaning stacks, or anything that feels off. That quick check can save you a major headache later. Once you accept a damaged pallet, getting help or filing a freight claim becomes very difficult, even if the damage ha
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