11 Best Help Desk Metrics & KPIs to Boost Support Performance
11 Best Help Desk Metrics & KPIs to Boost Support Performance
Dec 4, 2020
proprofsdesk.com
50 Help Desk Statistics You Should Know in 2026
50 Help Desk Statistics You Should Know in 2026
Dec 31, 2020
proprofsdesk.com
Help Desk Checklist: 10 Steps for Success
Help Desk Checklist: 10 Steps for Success
Jan 14, 2022
proprofsdesk.com
Help desk metrics: Elevate your customer support with the right insights
Help desk metrics: Elevate your customer support with the right in…
Dec 8, 2020
intercom.com
Best Free Help Desk Software for 2026 (Top 11 Picks)
Best Free Help Desk Software for 2026 (Top 11 Picks)
2K viewsMay 3, 2024
proprofsdesk.com
12 Best Help Desk Software for 2026
12 Best Help Desk Software for 2026
Jul 24, 2024
proprofsdesk.com
10 Best Practices for Better Help Desk Reporting
10 Best Practices for Better Help Desk Reporting
Jun 8, 2022
proprofsdesk.com
Building a Help Desk From Scratch: Everything you Need to Take Into …
Nov 24, 2022
invgate.com
15 Key Help Desk Best Practices to Boost Performance
Sep 8, 2020
proprofsdesk.com
8 Strategies for Successful Help Desk Implementation – Customer...
Jul 21, 2021
happyfox.com
13 best help desk software of 2026
May 5, 2023
zendesk.com
HelpDesk Reports | HelpDesk Help Center
8 months ago
helpdesk.com
10 Common Help Desk Problems & Solutions of 2026
Feb 25, 2021
proprofsdesk.com
2026 Customer Service Live Chat Script Examples & Templates
May 14, 2024
textexpander.com
How to Turn Microsoft Teams Into a Ticketing System With InvGate
Nov 22, 2022
invgate.com
Reduce Help Desk Calls in 10 Easy Ways
Feb 16, 2021
proprofsdesk.com
3:30
Call Center Script
115.7K viewsJan 3, 2021
YouTubeCristine Asis
Improve Help Desk Performance: 12 Top Strategies
Sep 10, 2020
proprofsdesk.com
1:31
Remedyforce Overview: High-Speed IT Service Management
8.4K viewsDec 17, 2015
YouTubeBMC
14:23
Receptionist Training: How To Handle An Angry Customer
247.6K viewsJan 30, 2015
YouTubeSteve Stauning
6:06
Help Desk and Customer Service Call Handling Procedures
15.9K viewsApr 14, 2018
YouTubecobuman
3:16
Soft Skills - How to Handle a Helpdesk Call
157.9K viewsMay 14, 2011
YouTubelookatmygrlyfont
8:24
Help Desk Call Handling Guide and Procedure Template
57.1K viewsFeb 8, 2020
YouTubecobuman
22:40
Positive Scripting Examples for Call Center: Customer Service
234.7K viewsDec 28, 2020
YouTubeKwestyon
3:26
Help Desk Plus video guide (updated)
28.9K viewsJun 23, 2021
YouTubeivero.net
15:25
HR| IT | Help Desk Ticket using Hesk | Free Software
59K viewsJul 24, 2021
YouTubeiNetwork365
7:03
How to Move Beyond the Help Desk | IT Career Advancement
21.8K viewsOct 19, 2019
YouTubeACI Learning
11:25
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
233.1K viewsAug 2, 2020
YouTubeKevtech IT Support
3:39
Technical Support (Software Update) Sample Scenario
250.2K viewsNov 16, 2018
YouTubeMagellan BPO
38:11
Introduction to Zendesk Support (for beginners)
307.8K viewsMay 31, 2018
YouTubeAstral Web Inc.
See more videos
Static thumbnail place holder